Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE.

By providing us your Information or by making use of the facilities provided by the Website, you hereby consent to the collection, storage, processing and transfer of any or all of your Personal Information and Non-Personal Information by Lino.lk as specified under this Privacy Policy.

Lino Expo (Pvt) Ltd and its subsidiaries, affiliates and associate companies (collectively, “Lino.lk”) are concerned about the privacy of the data and information of users accessing or purchasing products or services on Lino.lk’s website, mobile sites or mobile applications. This Privacy Policy should be read together with the Terms of Use.

This Privacy Policy may be amended/updated from time to time. Your continued use of the Website thereafter will imply your unconditional acceptance of such updates.

1. Information Collected and Storage

The information you provide may consist of “Personal Information” and “Non-Personal Information”.

1.1 Personal Information — information that can be used to uniquely identify or contact you, including your name, address, telephone number, e-mail address, date of birth, and payment details provided during checkout.

1.2 Non-Personal Information — information that does not personally identify you, such as browser type, IP address, pages visited, and similar usage data collected automatically.

2. Purpose of Collection

We use your information to process and fulfil your orders, provide customer service, communicate offers and updates, improve the Website and our services, prevent fraud, and comply with applicable law.

3. Information Security Practices

Lino.lk adopts reasonable security practices to protect your information from unauthorised access, disclosure, loss or misuse. Payment information is collected and held with the relevant banks/payment gateways via secure (SSL-encrypted) connections.

4. Sharing and Transfer of Information

We do not sell or rent your Personal Information. We may share information with our affiliates, vendors and service providers to fulfil your orders, and with law enforcement or government authorities where required by law or to prevent fraud.

5. Cookies

The Website uses cookies to improve your browsing experience, remember your preferences and analyse site usage. You may disable cookies through your browser settings, though some features may not function correctly.

6. Your Consent

By using the Website and providing your information, you consent to this Privacy Policy and to the collection, use, storage and transfer of your information as described herein.

7. Contact

For any questions regarding this Privacy Policy, please contact Lino.lk customer support at info@lino.lk.

Advertising and Conversion Measurement (Google)

We use Google services (including Google Ads and Google Merchant Center) to measure the performance of our marketing and to display our products on Google. If we enable enhanced conversion measurement, we may share certain information you provide to us — such as your email address — with Google in a hashed (irreversibly encrypted using the SHA-256 algorithm) form. This hashed data is used only to measure advertising conversions in a privacy-safe way and to match purchases to Google accounts that engaged with our ads; it does not allow Google to recover your personal details from the hash. You can learn more about how Google handles this data in Google’s Privacy Policy at https://policies.google.com/privacy.